Privacy Policy
Ark Education is committed to providing quality services, and this policy outlines our ongoing responsibilities in managing your personal information.
We adhere to the Australian Privacy Principles (APPs) as outlined in the Privacy Act of 1988 (Cth). These principles govern the collection, use, disclosure, storage, protection, and disposal of your personal information. Please refer to the Australian Information Commissioner’s Office website for the Australian Privacy Principles https://www.oaic.gov.au/
Personal Information and Collection
Definition: Data that identifies an individual, such as names, addresses, emails, phone numbers, etc.
How We Collect: Through correspondence, emails, forms, phone calls, WhatsApp, email, and our website www.arkeducation.com.br or from third parties, with no guarantee of links from authorized third parties.
Purposes of Collection
- Provide services and maintain information as requested by the Australian immigration or educational provider.
- Marketing purposes.
- Communication with you.
- Promotion of promotions, products, and information related to your exchange.
- Student visa application: Information must be truthful, as false data can result in visa denial, financial loss, and/or punitive consequences.
- Use of basic information (email, name, social networks, phone) for secondary purposes related to the main objective, such as product development, marketing, and facilitation of your participation in events and seminars.
Unsubscribe: You can unsubscribe at any time by contacting us in writing at the email [email protected]. We will only send e-newsletters or promotional materials if you choose to receive them.
Sensitive Information
Sensitive information, as defined in the Privacy Act, includes data about racial origin, political opinions, religious beliefs, criminal history, among others. We will use this information only for the main or secondary purposes related, with your consent or as required/authorized by law.
Links to Other Sites
Our site may contain links to third-party sites over which we have no control. We are not responsible for the privacy practices or content of these sites. We recommend reading the privacy policies of linked sites, as they may differ from ours.
Third Parties
We collect your Personal Information mainly from you, but in some circumstances, we may receive it from third parties.
Disclosure of Personal Information
- Subject to your consent or as required/authorized by law.
- Information sent to the Australian immigration and consulate in your country when the visa application service is requested.
Sharing with Third Parties
We use Google Analytics to understand how customers use the site. Learn more here and opt-out here.
Tracking Technologies / Cookies
Cookies:
- Small pieces of text stored in a computer’s memory.
- We use cookies to enhance your interaction with our site without recording personal information.
- This site may store cookies on your browser to improve service on subsequent visits.
Security of Personal Information
Your Personal Information is stored to protect it against misuse, loss, unauthorized access, modification, or disclosure. We use technical and administrative measures, including data encryption, physical access controls to data centers, and information access authorization controls.
Access to Your Personal Information
You can access, correct, or update your Personal Information at no cost. We encourage maintaining your data updated with us, your educational provider, and consequently, the Australian immigration.
When you place an order through the site, we will keep your order information in our records.
Maintaining the Quality of Your Personal Information
It is important that your information is up-to-date in our system. If you find outdated or inaccurate information, please inform us to keep accurate records.
Policy Updates
This policy may change and will be available on our website. We may update this privacy policy from time to time to reflect changes in our practices or other operational, legal, or regulatory reasons.
Questions about the Privacy Policy
For questions about our Privacy Policy, please contact us [email protected].
November 12, 2019